Privacy Policy

We collect the following categories of personal data through this website:

• Form submissions — when you use the contact form or request a Practice Growth Review: your name, role/specialty, practice or organisation, email address, phone number and the content of your message.
• Technical data — analytics cookies, device and browser information, and pages visited.
• Correspondence — records of our exchanges with you when you contact us.

Personal data submitted through this website is used to:

• Respond to your enquiries and messages.
• Prepare and deliver Practice Growth Reviews.
• Improve the website and its content.
• Measure site performance.

Your data is never sold, and never shared with third parties for their own marketing purposes.

Where the GDPR or equivalent data protection law applies, we rely on:

• Consent — for form submissions you choose to send us.
• Legitimate interest — for site analytics and responding to enquiries directed at us.
• Contractual necessity — where processing is required to deliver a client engagement.

We use privacy-conscious analytics to understand how the site is used and to improve it. Cookies fall into two groups:

• Strictly necessary — required for the site to function.
• Analytics — aggregated, anonymised usage measurement.

You can opt out at any time through your browser settings by blocking or deleting cookies. Full details — including how to change your consent choice — are in our Cookie Policy.

Enquiry data is retained only as long as needed to respond to you and for reasonable follow-up. You may request deletion of your personal data at any time — see Your Rights below.

We apply appropriate technical and organisational measures to protect personal data. In the interest of honesty: no system is ever 100% secure, and we cannot guarantee absolute security — but we treat the protection of your information as a core responsibility, not an afterthought.

Depending on your jurisdiction, you may have the right to access, rectify, erase, restrict or object to the processing of your personal data, and the right to data portability.

To exercise any of these rights, contact us via the contact page. You also have the right to raise a concern with your local data protection authority.

WardShift operates internationally, and data may be processed in jurisdictions other than your own. Where this happens, we apply appropriate safeguards consistent with applicable data protection law.

This website is directed at healthcare professionals and practices, not at patients or children, and is not intended for anyone seeking medical care.

Please never submit clinical or patient-identifiable information through any form on this site. Our forms are for professional enquiries only; patient data should always go through the relevant doctor's own practice systems.

We may update this policy from time to time. Updated versions will be posted on this page with a revised "last updated" date above.

Questions about this policy or about how your data is handled? Reach us via the contact page and we'll respond.